Single Entry VisitVisa Kunjungan Satu Kali Perjalanan
For purposes related to after-sales service visits; must meet the corresponding application requirements.
Stay duration
60 days
Fee
Rp 3,000,000
Entries
Single entry
Visa validity
Must be used within 90 days of issuance
Extension
Extension is available, with a maximum total stay of 180 days.
Sponsor
Sponsor required
Important notes
Documents describing the after-sales service content to be provided, as well as other materials related to after-sales service, are required.
Required documents
A valid passport, generally with at least 6 months of remaining validity; special travel document requirements, please refer to the original text.
Recent color passport-size photos, in the format required by the official application system.
Bank statements and proof of living expenses of the applicant or sponsor; the amount and period shall be verified according to the corresponding visa.
Fee details
Stay duration
Fee（Rp）
60 天
3,000,000
Dengan visa C19, anda dapat
With a C19 visa, you may
provide after-sales service for goods or products that you have sold to consumers in Indonesia. This visa also allows you to travel and visit friends and family.
Original text：melayani purnajual terhadap barang atau produk yang telah anda jual kepada konsumen di Indonesia. Termasuk dengan visa ini anda dapat berwisata serta mengunjungi teman dan keluarga.
Jenis visa
Visa type
The C19 visa is a Visit Visa for a single entry to Indonesia with an initial residence permit of a maximum of 60 days, calculated from the date of arrival. This residence permit can be extended and can be converted into a Limited Stay Permit with the same guarantor.
Original text：Visa C19 merupakan Visa Kunjungan untuk satu kali masuk ke Indonesia dengan izin tinggal pertama kali maksimal 60 hari, dihitung sejak tanggal kedatangan. Izin Tinggal ini dapat diperpanjang dan dapat dikonversikan menjadi Izin Tinggal Terbatas dengan penjamin yang sama.
Masa tinggal
Length of stay
- You may stay in Indonesia for a maximum of 60 days, calculated from the date of arrival.
- You may extend this residence permit several times up to a maximum of 180 days.
- The extension of the residence permit can be done online by the sponsor through an account registered at evisa.imigrasi.go.id
Original text：- Anda dapat tinggal di Indonesia maksimal 60 hari, dihitung sejak tanggal kedatangan.
- Anda dapat memperpanjang izin tinggal ini beberapa kali hingga maksimal 180 hari.
- Perpanjangan izin tinggal dapat dilakukan secara online oleh sponsor melalui akun yang telah terdaftar di evisa.imigrasi.go.id
Biaya (PNBP)
Fee (PNBP)
60-day stay (extendable): Rp. 3,000,000
Fee components:
- Visa fee Rp 1,000,000
- Verification II fee Rp 2,000,000
- All payments (PNBP) can be made through several designated banks. Please refer to the billing code that appears in the system after the visa application is submitted by the sponsor.
Original text：Masa tinggal 60 hari (bisa diperpanjang): Rp. 3.000.000
Komponen biaya:
- Biaya visa Rp 1.000.000
- Biaya Verifikasi II Rp 2.000.000
- Semua pembayaran (PNBP) dapat dilakukan melalui beberapa bank yang telah ditunjuk. Silakan lihat kode billing yang muncul di sistem setelah pengajuan visa oleh sponsor.
Penjamin (Sponsor)
Guarantor (Sponsor)
You require a guarantor/sponsor to apply for this visa.
Original text：Anda membutuhkan penjamin/sponsor untuk mengajukan visa ini.
Pengajuan visa
Visa application
The guarantor (sponsor) must have an account at evisa.imigrasi.go.id before applying for a visa for the Foreigner they sponsor. After having an account, the guarantor can apply for a C19 visa for the Foreigner after logging in at evisa.imigrasi.go.id by preparing the Foreigner's electronic documents (file format details), including:
- a letter of application and a statement letter from the guarantor,
- a valid travel document valid for at least 6 months before its expiration date (for holders of travel documents other than national passports such as emergency passports, identity documents, etc., it must be valid for 12 months);
- proof of sufficient funds to cover living expenses while in the territory of Indonesia in the form of bank statements for the last 3 months in the name of the Foreigner or the guarantor;
- a recent color passport photo (within the last year). Details
Original text：Penjamin (sponsor) harus memiliki akun di evisa.imigrasi.go.id sebelum mengajukan visa bagi Orang Asing yang dia sponsori. Setelah memiliki akun, penjamin dapat mengajukan visa C19 bagi Orang Asing setelah login di evisa.imigrasi.go.id dengan menyiapkan berkas elektronik (detail format file) Orang Asing antara lain:
- surat permohonan dan surat pernyataan penjamin,
- dokumen perjalanan yang sah dan masih berlaku paling singkat 6 bulan sebelum masa berlakunya habis, (untuk pemegang dokumen perjalanan selain paspor kebangsaan seperti paspor darurat, dokumen identitas, dll harus berlaku selama 12 bulan);
- bukti memiliki biaya hidup selama berada di wilayah Indonesia berupa rekening koran 3 bulan terakhir atas nama Orang Asing atau penjamin;
- pasfoto berwarna terbaru (setahun terakhir). Detail
Persyaratan Khusus
Special requirements
- documents explaining the after-sales activities to be carried out and other after-sales documents.
Original text：- dokumen yang menjelaskan kegiatan purnajual yang akan dilakukan serta dokumen-dokumen purnajual lainnya.
Ketentuan lain
Other provisions
- Stateless Foreigners and Foreigners holding travel documents (other than national passports) such as temporary passports, emergency passports, titre du voyage, certificate of identity, laissez passer, or other similar documents must attach a document of Re-entry Permit to the country where the Visit Visa was applied for as well as a return ticket/onward ticket to another country (except for crew members of transport vehicles).
- The validity period of the visa is 90 days from the date of issuance. If not used after that period, the Foreigner must apply for a new visa to be able to enter Indonesia.
- Please note that the visa validity period is different from the length of stay, please check your visa for information on the duration of the residence permit.
- Foreigners holding a residence permit from a C19 visa are prohibited from selling goods or services or receiving compensation, wages, or similar for their work/business from individuals or corporations in Indonesia.
Original text：- Orang Asing tanpa kewarganegaraan dan Orang Asing pemegang dokumen perjalanan (bukan paspor kebangsaan) berupa paspor sementara, paspor darurat, titre du voyage, certificate of identity, laissez passer, atau dokumen sejenis lainnya harus melampirkan dokumen Izin Masuk Kembali ke negara tempat Visa Kunjungan diajukan serta tiket kembali/tiket terusan ke negara lain (kecuali bagi awak alat angkut).
- Masa berlaku visa adalah 90 hari sejak diterbitkan. Jika tidak digunakan setelah jangka waktu tersebut, Orang Asing harus mengajukan visa baru untuk dapat masuk ke Indonesia.
- Harap diperhatikan bahwa masa berlaku visa berbeda dengan masa tinggal, silakan periksa visa Anda untuk informasi tentang lama izin tinggal.
- Orang Asing dengan izin tinggal dari Visa C19 dilarang menjual barang atau jasa atau menerima imbalan, upah, atau sejenisnya atas kerja/usahanya dari perorangan atau korporasi di Indonesia.
Proses pengajuan dan pemberian visa
Visa application and issuance process
Visa application at the Directorate General of Immigration:
- examination of the completeness of requirements;
- verification of immigration fee payment in accordance with the provisions of laws and regulations;
- profile creation and verification;
- approval;
- visa issuance.
Processing time is five working days after the visa payment is received.
Original text：Pengajuan Visa di Direktorat Jenderal Imigrasi:
- pemeriksaan kelengkapan persyaratan;
- verifikasi pembayaran biaya imigrasi sesuai dengan ketentuan peraturan perundang-undangan;
- pembuatan profil dan verifikasi;
- persetujuan;
- penerbitan visa.
Waktu Proses lima hari kerja setelah pembayaran visa diterima.
Dasar hukum
Legal basis
- Law Number 6 of 2011 concerning Immigration
- Government Regulation Number 31 of 2013
- Government Regulation Number 45 of 2024 concerning PNBP Tariffs within the Ministry of Law and Human Rights of the Republic of Indonesia
- Regulation of the Minister of Law and Human Rights of the Republic of Indonesia Number 11 of 2024 concerning Visas and Residence Permits
- Regulation of the Minister of Law and Human Rights of the Republic of Indonesia Number 22 of 2023 concerning Visas and Residence Permits
- Decree of the Minister of Immigration and Corrections Number M.IP-08.GR.01.01 of 2025 concerning Visa Classification
- Regulation of the Minister of Finance of the Republic of Indonesia Number 9/PMK.02/2022 concerning Types and Tariffs of PNBP for Urgent Needs for Immigration Services applicable at the Ministry of Law and Human Rights of the Republic of Indonesia
- Regulation of the Minister of Finance of the Republic of Indonesia Number 82 of 2023 concerning Types and Tariffs for Types of PNBP for Urgent Needs for Golden Visa Services applicable at the Ministry of Law and Human Rights of the Republic of Indonesia
Original text：- Undang-undang Nomor 6 tahun 2011 tentang Keimigrasian
- Peraturan Pemerintah Nomor 31 tahun 2013
- Peraturan Pemerintah Nomor 45 tahun 2024 tentang Tarif PNBP di Lingkungan Kementerian Hukum dan HAM RI
- Peraturan Menteri Hukum dan HAM RI Nomor 11 Tahun 2024 tentang Visa dan Izin Tinggal
- Peraturan Menteri Hukum dan HAM RI Nomor 22 tahun 2023 tentang Visa dan Izin Tinggal
- Keputusan Menteri Imigrasi dan Pemasyarakatan Nomor M.IP-08.GR.01.01 tahun 2025 tentang Klasifikasi Visa
- Peraturan Menteri Keuangan RI Nomor 9/PMK.02/2022 tentang Jenis dan Tarif PNBP Kebutuhan Mendesak atas Pelayanan Keimigrasian yang berlaku pada Kemenkumham RI
- Peraturan Menteri Keuangan RI Nomor 82 Tahun 2023 tentang Jenis dan Tarif atas Jenis PNBP Kebutuhan Mendesak atas Pelayanan Golden Visa yang berlaku pada Kemenkumham RI
Data source：
https://www.imigrasi.go.id/wna/daftar-visa-indonesia/C19
· Data updated 2026-09-07
· Compiled from official Indonesian Immigration public information. For reference only; always confirm with the official authorities before applying.
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